Frequently Asked Questions

Who is the Disclosure and Barring?

The Disclosure and Barring Service was set up to help employers in England and Wales make safer recruitment decisions. A number of roles, especially those involving children or vulnerable adults, are entitled to a criminal record check.

How long does a DBS Check last?

DBS disclosures do not have an end date on them as they are not valid for any period of time.

Can I fast track my application form?

DBS applications cannot be fast tracked. The only way a DBS application will get processed quickly is by making sure all information required on the application form is completed in the correct formats etc as requested on the front of the application form. If there is any information missing or it is difficult to read, the Disclosure and Barring Service will delay the process by sending the application form back to get the information required.

Some common errors that will delay the process of your application are below:

  • Not using black ink
  • Using tippex
  • Not completing all mandatory fields highlighted in yellow
  • Striking out sections that are not applicable. These need to be left blank
  • Not providing a full 5 years address history
  • Not signing section E, the declaration by the applicant

Can I track my application form?

Once your DBS application has been sent to the Disclosure and Barring Service you can track the progress of the form online. For this you will need to make a note of the form reference number and you will also be asked for your date of birth. Please click the DBS tab to the right of the page and then DBS online tracking and follow the link to the tracking page.

What is the difference between a standard and enhanced DBS check and what information is disclosed?

You can get two types of DBS checks done, a standard check or an enhanced check.

A Standard Disclosure shows current and spent convictions, cautions, reprimands and warnings held on the Police National Computer.

An Enhanced Disclosure contains the same information as the standard disclosure but with the addition of any relevant and proportionate information held by the local police forces. Also a check of the Children and or Vulnerable Adults barred list where requested.

DBS Checks for volunteers

Volunteers will receive a DBS Check free of charge. The only cost that will be involved will be the payment of our administration fee. The Disclosure and Barring Service defines a volunteer as 'a person who performs any activity which involves spending time, unpaid (expect for travelling and other approved out of pocket expenses), doing something which aims to benefit someone (individuals or groups) other than or in addition to close relatives'.

What is a List 99?

The List 99 database contains details of people whose employment has been barred or restricted by the Secretary of State for Children, Schools and Families under the terms of the Educations (Restriction of Employment) Regulations 2000, and previous regulations. Local authorities, schools and further education institutions must check the database before confirming a person's appointment.

What is an ISA Adult First Check?

An ISA Adult First Check is a service provided by the Disclsoure and Barring Service that can be used in cases where, exceptionally, and in accordance with the terns of Department of Health guidance, a person is permitted to start work with vulnerable adults before a DBS certificate has been obtained.

How much does a DBS Check cost?

Costs for DBS Checks:

  • Standard DBS Disclosure - £36.00*
  • Enhanced DBS Disclosure - £54.00* 
  • Volunteer Applications - £10.00 (Administration fee only. Volunteer application is free of charge)

All of the above charges are subject to VAT. All prices marked with a * include our £10.00 administration fee.
Please Note: Prices are subject to change at any time without prior notification. It is advisable to ask for confirmation on prices at the time of your enquiry.

How much does a List 99 and ISA Adult First Check cost?

Costs for a List 99 and an ISA Adult First Check:

  • List 99 - £7.50
  • ISA Adult First Check - £9.00

All of the above charges are subject to VAT.
Please Note: Prices are subject to change at any time without prior notification. It is advisable to ask for confirmation on prices at the time of your enquiry.

Who can apply for a DBS Check?

You can apply for a Standard Disclosure if you are a member of the legal or accountancy profession.

You can apply for an Enhanced Disclosure if you work with children and/or vulnerable adults. This type of work will involve regularly caring for, supervising or training or being in sole charge of such people. For example this will include teachers, Scouts and Guide leaders.

If you are unsure about which DBS you can apply for please phone us on 0845 12 55 333 and we will happy discuss this with you.

What is a Disclosure Scotland Check?

Disclosure Scotland is a service designed to enhance public safety. They provide potential employees and voluntary sector organisations with criminal history information on individuals applying for posts. CRB Checker only offers a basic disclosure check. A basic disclosure contains only convictions considered unspent under The Rehabilitation of Offenders Act 1974.

What is the process for checking an applicant's ID?

 You must follow the three routes below.

Route One

Can the application produce a Group 1 document? If yes, then the applicant must produce 3 documents:

  • 1 document from Group 1 (refer to the list of Valid Identity Documents); and
  • 2 further documents from Group 1 or 2; one of which must verify their current address.

If the applicant has satisfied this route, then the document check is complete. If the applicant cannot produce a Group 1 document then go to Route Two.

NOTE – EEA Nationals (Non-UK):
Where an EEA National has been resident in the UK for five years or less, you should validate the applicant’s identity via Route One through the checking of a current passport or current UK driving licence (photo card only) plus 2 further documents. In the absence of a Group 1 document you must then move to Route Two.

NOTE – Non-EEA Nationals:
All Non-EEA Nationals should be validated via Route One only.

Route Two

The applicant must produce:

  • 3 documents from Group 2 comprising of;
    • 1 document from Group 2a; and
    • 2 further documents from Group 2a or 2b; one of which must verify their current address and
    • We as the registered body will conduct an external ID validation check on the applicant to establish the applicant’s name and living history footprint

If we have endeavoured to use Route Two, but have been unable to validate the applicant’s true identity successfully, we can proceed to Route Three.

Please be advised that Route Three should only be used in circumstances once you have fully explored with the applicant why their identity has not been successfully validated via Routes One or Two. To do this, you should hold a probing discussion with the applicant about the likely reasons why their identity has not been validated before considering using Route Three. A record of this discussion should be kept for internal purposes.

Route Three

As a registered body we must have exhausted Route One and should have endeavoured to have accessed an external validation check (Route Two) before we can consider processing the applicant via Route Three.
If the applicant cannot meet the requirements of Route One or Two, you should have a discussion with them to establish why they could not meet these requirements and whether there has been a recent or previous change of name that has not been declared.

For Route Three, the applicant must produce:

  • A certified copy of a UK birth certificate; and
  • 4 further documents from Group 2 comprising of:
    • 1 documents from Group 2a; and
    • 3 further documents from Group 2a or 2b; one of which must verify their current address.

Please note that all copies of UK birth certificates state ‘certified copy’ when issued by the General Records Office.

Should you still be unable to validate the applicant’s identity using Routes One, Two or Three, then you should indicate this on the application form at Box W59 and return the form to the CRB. The applicant will then need to be sent for fingerprinting by the Police, which you should be aware is likely to cause delay to the CRB application process and subsequently to your recruitment processes.

When did the CRB change to the DBS?

On 1 December 2012, the CRB merged with the Independent Safeguarding Authority (ISA) to become the Disclosure and Barring Service (DBS). The service that they provide will remain the same.


CRB Checker is a trading name of Wake Chamberlain Ltd
12 Brookfield, Duncan Close, Moulton Park, Northampton, NN3 6WL

Registered in England no.03222900 VAT number: 098 5567 86
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